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FAQ

Website Questions

Your most asked questions are answered here, all about websites, click on the question to reveal the answer.

These websites are coded (& should adjust according to the screen size)  for users to easily interact on mobile devices as well as Desktop size screens. If the text is too small or close to the edges of a website when viewed on a mobile device then the User Experience will degrade. If you need to pinch to zoom, then your website is not mobile-friendly. We help make websites mobile-friendly.

You can check if your website is mobile-friendly, using  Google Mobile Friendly Test tool. If your website is not mobile-friendly then you can contact us  HERE.

Yes, we can rebuild your current website in the same style that you currently use. Using the same fonts & look and feel. For more info, send us a message  HERE.

This web service from Google allows webmasters to check the indexing status of websites. Google Search Console also gives tips on how to optimise websites for better organic ranking. Since 20 May 2015, this service was called Google Webmaster Tools. Google introduced a new version with a better User Interface in January 2018

It depends on what you would like it to look like and what functionality it should have. Imagine it almost like buying a car, you need to check your budget & decide if you would like all the extras or none. Then you have to decide on the class of the car. Similarly, websites differ from one another and so does the price. If we have all the content for your website (text and images etc) then it should take no longer than a few days to get to the first draft of your website. Time is shorter to build a one-pager, that can be done in two days max with all changes and approvals.

Yes, we do, no amount of text is too long for us to rewrite. Find out more by sending us a message  HERE.

A website is important for any business because it provides a platform for customers to learn more about the business, its products and services, and to make purchases. It also serves as a digital storefront, allowing customers to shop online and make purchases without having to visit a physical store. Additionally, a website can help businesses build their brand, increase visibility and reach a wider audience.

A logo is important for any business because it serves as a visual representation of the company's identity. It helps customers recognize the business and its products or services, and it can be used to create a strong and memorable brand. A logo can also help to differentiate a business from its competitors and create a sense of trust and loyalty among customers.

SEO (Search Engine Optimization) is important for a website because it helps to increase visibility and traffic to the website. SEO helps to improve the website's ranking in search engine results, which can lead to more visitors and potential customers. SEO also helps to improve the user experience of the website by making it easier to find relevant content.

Updated content is important for websites because it helps to keep visitors engaged and interested in the website. It also helps to improve search engine rankings, as search engines prefer websites that are regularly updated with fresh content. Additionally, updated content can help to build trust with visitors, as it shows that the website is actively maintained and up-to-date.

SEM (Search Engine Marketing) is important on websites for sales because it helps to increase visibility and drive more traffic to the website. SEM helps to increase the website's ranking in search engine results pages, which can lead to more potential customers finding the website and making purchases. Additionally, SEM can help to target specific audiences and increase the website's conversion rate.

Grammar errors on a website can have a negative impact on Google rankings. Poor grammar can make a website appear unprofessional and unreliable, which can lead to a lower ranking in search engine results. Additionally, Google's algorithms may penalize websites with grammar errors, as they are seen as a sign of low-quality content.

Social media marketing is important for a business because it allows them to reach a wider audience, build relationships with customers, increase brand awareness, and generate leads. Additionally, it can help businesses gain valuable insights into their target market, track customer sentiment, and measure the success of their campaigns.

The best way to ensure your website is Google compliant is to follow Google's Webmaster Guidelines. This includes making sure your website is crawlable, using valid HTML and CSS, avoiding hidden text or links, and providing quality content. Additionally, you should use Google Search Console to monitor your website's performance and ensure it is indexed correctly.

Google Search Console is a free service offered by Google that helps website owners monitor and maintain their site's presence in Google Search results. It provides data and tools to help website owners understand how their site is performing in search results, and to help them optimize their site for better visibility.

Facebook Business Manager is a tool that helps businesses manage their presence on Facebook. It allows businesses to create and manage their Pages, Ads, and other assets on the platform. It also provides insights into how their Pages and Ads are performing, and allows businesses to collaborate with other businesses and agencies.

To improve the performance of your ads on Facebook, you should focus on creating high-quality, targeted ads that are relevant to your target audience. Additionally, you should experiment with different ad formats, such as video, carousel, and stories, to see which ones perform best. You should also use A/B testing to optimize your ads and track their performance. Finally, you should take advantage of Facebook's targeting options to ensure that your ads are reaching the right people.

Yes, video content is important on social media posts. Video content can help to engage viewers and create a more interactive experience. Video content can also help to increase brand awareness and reach a wider audience.

The internet began in the late 1960s as a project of the Advanced Research Projects Agency (ARPA) of the U.S. Department of Defense. The goal of the project was to create a network of computers that could communicate with each other and share information. This network was called the ARPANET, and it was the first example of what we now call the internet.

JPEG is the most common and widely used image format for websites. It is a lossy compression format, meaning that some image data is lost when the image is compressed. JPEG images are usually smaller in size than other image formats, making them ideal for web use.

Yes, a mobile responsive website is generally better than a normal website because it is designed to be optimized for viewing on mobile devices. This means that the website will be easier to navigate and use on a mobile device, which can improve the user experience. Additionally, mobile responsive websites are more likely to be indexed by search engines, which can help improve the website's visibility and ranking.

Yes, you can sell your products on Facebook. You can create a Facebook shop page, use Facebook Ads to promote your products and use Facebook Marketplace to list your products.

Yes, you can sell your products on Google through Google Shopping. Google Shopping is a service that allows businesses to list their products on Google for free. You can also use Google Ads to promote your products on Google.

Validating code used on a website is important because it ensures that the code is properly formatted and free of errors. This helps to ensure that the website functions as intended and that it is compatible with different browsers and devices. Additionally, validating code can help to improve the website's performance and security.

ROAS stands for Return on Advertising Spend. It is a metric used to measure the effectiveness of an advertising campaign by calculating the ratio of revenue generated to the amount spent on advertising.

A potential employer will look for a variety of things in your CV, including your work experience, education, skills, and any awards or certifications you may have. They will also look for any relevant volunteer experience or extracurricular activities that demonstrate your commitment and dedication to the field. Additionally, they may look for any special interests or hobbies that could be beneficial to the job.

Time management is important for productivity in a workplace because it helps to ensure that tasks are completed efficiently and on time. It also helps to reduce stress and improve morale, as employees are able to focus on their work without worrying about deadlines or feeling overwhelmed. Additionally, it can help to improve communication between employees and management, as everyone is aware of the timeline and expectations for each task.

Yes, HTML is a great language to code websites. It is the foundation of all webpages and is used to create the structure and content of a website. HTML is easy to learn and use, and is supported by all major web browsers.

CSS (Cascading Style Sheets) is a style sheet language used to define the look and formatting of a website. It is used to control the presentation of HTML elements on a web page, such as font size, color and layout.

Google MyBusiness is a free tool offered by Google that allows businesses to manage their online presence across Google, including Search and Maps. It allows businesses to create and manage their business profile, add photos, respond to reviews and more.

Yes, mobile responsive websites are designed to work on tablets and mobile phones. They are designed to automatically adjust the layout and content to fit the size of the device's screen.

Yes, mobile responsive websites are designed to work on any size screen, from small mobile devices to large desktop monitors.

No, Apple iPhone screens display content differently than Android screens. Apple iPhones use the iOS operating system, which has a different user interface than Android. Additionally, Apple iPhones use a different type of display technology than Android phones, which can affect how content is displayed.

Yes, LinkedIn is a great platform to advertise your business. It is a professional networking site that allows you to reach a large audience of potential customers. You can create targeted ads to reach the right people, and you can also use LinkedIn's analytics to track the success of your campaigns.

LinkedIn is a great platform to advertise your business because it has a large and engaged user base. It also offers powerful targeting capabilities, allowing you to reach the right people with your ads. Additionally, LinkedIn's analytics can help you track the success of your campaigns and optimize them for better results.

Yes, LinkedIn does allow for paid marketing. You can create targeted ads to reach the right people, and you can also use LinkedIn's analytics to track the success of your campaigns. Additionally, LinkedIn offers a variety of pricing options to suit your budget.

You can use a third-party tool such as Hootsuite or Buffer to automate scheduled posts for Facebook. These tools allow you to create and schedule posts in advance, and they will automatically post them at the designated time.

Yes, scheduled posts can save you time on Facebook. Scheduling posts ahead of time allows you to plan out your content and post it at the most optimal times for your audience. This can help you save time by not having to manually post content every day.

Yes, a Facebook marketing campaign can be a great way to promote and sell products. Facebook offers a variety of tools and features that can help you reach your target audience, create engaging content, and measure the success of your campaigns. Additionally, Facebook Ads can be used to target specific audiences and increase the visibility of your products.

It depends on your needs and budget. If you have the time and resources to create a website yourself, then it may be more cost-effective to do so. However, if you need a website quickly or require a more complex design, then it may be worth investing in a professional website designer.

To ensure success of your marketing campaign on Facebook, you should focus on creating engaging content that resonates with your target audience, use targeted ads to reach the right people, and track and analyze your results to optimize your campaigns. Additionally, you should use a combination of organic and paid strategies to maximize your reach and engagement. Finally, make sure to stay up-to-date with the latest trends and best practices in social media marketing.

Branded content can be a great way to advertise your content online, as it allows you to create content that is tailored to your brand and that resonates with your target audience. It can also help to build trust and loyalty with your customers, as they will be more likely to engage with content that is associated with your brand. However, it is important to ensure that the content you create is relevant and engaging, as this will help to ensure that it is successful in driving traffic and conversions.

Yes, it is important to have a privacy policy on your website. This policy should outline how you collect, use, and store personal information from your visitors. It should also explain how you use cookies and other tracking technologies, and how visitors can opt out of certain data collection activities. Having a privacy policy in place will help ensure that your website is compliant with data protection laws and regulations.

It depends on the type of website you are running. If you are running an e-commerce website, it is recommended to use HTTPS for added security. If you are running a blog or informational website, then HTTP is usually sufficient.

Yes, it is important to list your business on Google Maps. Doing so will help customers find your business more easily, as well as provide them with important information such as your address, phone number, and website. Additionally, being listed on Google Maps can help improve your local SEO, as it will help your business appear in local search results.

Google updates its algorithms on a regular basis, but the exact frequency is not known. Google does not publicly disclose when it makes changes to its algorithms.

Yes, Google is the most popular search engine in the world, with over 92% of the global search engine market share.

It depends on the purpose of the image. If the image is intended to be used as a background or a banner, then a larger size image may be beneficial. However, if the image is intended to be used as a thumbnail or a small icon, then a smaller size image may be more appropriate.

Generally, larger images will take longer to load than smaller images. Therefore, it is important to consider the size of the image when optimizing for loading times. If the image is necessary for the website, then it is best to use an image that is optimized for the web, such as a JPEG or PNG file. Additionally, using a content delivery network (CDN) can help to reduce loading times.

Yes, submitting a sitemap to Google is important because it helps Google to better understand the structure of your website and the content it contains. This can help Google to index your website more efficiently and accurately, which can lead to improved visibility in search engine results.

Yes, it is recommended to check Google Search Console for website errors. Google Search Console is a free service offered by Google that allows webmasters to monitor their website's performance in Google search results. It provides detailed reports about your website's visibility, indexing, and other technical issues. Checking Google Search Console for website errors can help you identify and fix any issues that may be affecting your website's performance in search results.

Yes, in recent years, mobile devices have become the most popular way to access the internet. According to Statista, in 2020, mobile devices accounted for 52.6% of global website traffic, compared to 45.9% for desktop devices.

Google does not check websites for coding errors. However, it does use algorithms to determine the quality of a website's code and content, which can affect its ranking in search engine results.

Yes, you can sell your products nationwide in South Africa on Google. Google Shopping allows you to list and sell products to customers in South Africa. You can also use Google Ads to promote your products to customers in South Africa.

Yes, Google does penalise websites that are not mobile responsive. Google's algorithm takes into account the user experience when ranking websites, and a website that is not mobile responsive will not provide a good user experience on mobile devices. As a result, Google will lower the ranking of websites that are not mobile responsive.

Yes, having a good UI is important for any website. A good UI helps to make the user experience more enjoyable and efficient, and can help to increase user engagement and conversions.

No, your website does not need to be keyword rich to rank well on Google. Google's algorithms are designed to take into account a variety of factors when determining a website's ranking, including the quality of content, the relevance of the content to the search query, the website's backlink profile, and more. Therefore, while keyword optimization can be beneficial, it is not necessary for a website to rank well on Google.

A simple test you can do is to open your website in a "Private Browser" session (or incognito on Google Chrome), then visit your website from that session. If you wait longer than 3 seconds, then your website is considered slow by search engines. Also, you can visit  HERE link to test the page speeds of your website.

Yes, we improve the organic ranking of websites through phases of implementation. Time plays a role in organic SEO and we look at how to spend it best. Remember, nobody can guarantee you the first position on the first page of Google Search results organically (apart from paid advertising), this is something that Google confirms in their online  Google Marketing Fundamentals Course.

Yes, we offer website landing pages, for more information on the functionality and cost of our landing pages. Send us a message today by clicking  HERE.

Yes, we can confirm that your sitemaps (image & page sitemaps) are correctly set up. We make sure that your website is crawled by GoogleBot This is part of our website design or website redesign process. For more info, click  HERE.

Yes, we ask for 50% of the website cost upfront & the other 50% one month after. We have to protect ourselves before investing time & effort into projects & this guarantees that your project is prioritised on our schedule.

This is what the name of your website is after the "www." and is also known as a URL. Domains can be looked up for availability and vary in price. We also register domains for you on your behalf and give ownership to you or park it ourselves.

.co.za domains are R89 per year and .com is R109 per year

Yes, if your website loads slowly, you may lose viewers. Studies have shown that if a website takes more than 3 seconds to load, 40% of visitors will abandon the page. Additionally, slow loading times can negatively impact your website's search engine rankings, as search engines prioritize websites with faster loading times.

Code minification is the process of removing unnecessary characters from source code without changing its functionality. This includes removing white space, comments, and other characters that are not essential to the code's execution. The goal of code minification is to reduce the size of the code, which can improve the performance of web applications.

Yes, minifying your code can help reduce the size of your website, which can improve the loading speed of your website. Additionally, minifying your code can help reduce the amount of bandwidth used by your website.

Yes, Google does index images from websites. Google uses a variety of methods to find images, including crawling the web, looking for images in sitemaps, and using the Google Image Search feature.

Indexing your images on your website can help make them more visible to search engines, which can lead to more viewers. However, it is important to note that indexing your images alone will not guarantee more viewers. You will also need to optimize your website for search engine optimization (SEO) and ensure that your content is engaging and relevant to your target audience.

Yes, YouTube is owned by Google.

Yes, you can link your YouTube account to your Google account. To do this, go to YouTube.com and sign in with your Google account. Then, click on your profile icon in the top right corner and select "Settings". On the left side of the page, click on "Connected Accounts" and then click "Connect" next to the Google account you want to link.

Yes, Instagram is owned by Facebook.

Any type of business can benefit from being listed on Google. This includes local businesses, online businesses, retail stores, restaurants, service providers, and more. Being listed on Google can help businesses increase their visibility, reach more customers, and generate more leads.

Yes, Google allows you to upload videos of your business to YouTube, which is owned by Google. You can also upload videos to Google Drive, which is a cloud storage service provided by Google.

No, Google does not charge money to upload images of your business. However, you may incur costs if you use certain services, such as Google Ads, to promote your business.

Yes, Google Search Console is free to use for any business.

Google Search Console can provide insights into how to improve your website, such as identifying issues with your website's content, structure, and performance. It can also provide recommendations on how to optimize your website for better visibility in search engine results.

Yes, Google Search Console and Google Webmaster Tools are the same. Google Webmaster Tools was renamed to Google Search Console in 2015.

Yes, it is a good idea to plan marketing for your business in phases. Planning your marketing in phases allows you to focus on specific goals and objectives, track progress, and adjust your strategy as needed. It also helps you to allocate resources more effectively and ensure that you are targeting the right audience with the right message.

Yes, you can add your website link to Google Maps. To do this, you will need to create a Google My Business account and add your website link to your business profile. Once your business profile is verified, your website link will be visible on Google Maps.

Yes, it is possible to view Google in Afrikaans language. To do this, go to Google.com and click on the "Settings" icon in the top right corner. Then, select "Search Settings" and scroll down to the "Language" section. Select "Afrikaans" from the drop-down menu and click "Save". Now, when you search on Google, the results will be displayed in Afrikaans.

Yes, it is possible to view Google in Zulu language. To do this, go to Google.com and click on the "Settings" icon in the top right corner. Then, select "Search Settings" and scroll down to the "Language" section. Select "Zulu" from the drop-down menu and click "Save". Now, when you search on Google, the results will be displayed in Zulu.

Yes, it is important to Google where your business is located. Google uses location information to help customers find businesses in their area, so having accurate and up-to-date information about your business's location is essential for appearing in local search results. Additionally, having accurate location information can help customers find directions to your business, as well as contact information.

Yes, it is a good idea to add business hours to your business on Google Maps. This will help customers find out when your business is open and when it is closed. Additionally, it will help customers plan their visits to your business and make sure they are not arriving when you are closed.

Yes, you can use Google's Mobile-Friendly Test tool to test your website for mobile responsiveness. This tool will analyze your website and provide a report on how well it is optimized for mobile devices.

Yes, Google's Mobile-Friendly tool can show you how to improve your website. The tool provides a list of recommendations for improving the mobile-friendliness of your website, such as optimizing images, using a responsive design, and avoiding plugins.

Yes, having a lot of image assets on a website can slow the webpage down. Images are typically larger files than text, and therefore take longer to load. Additionally, if the images are not optimized for web, they can take even longer to load. To avoid this, it is important to optimize images for web before uploading them to the website.

Yes, JPG images can be compressed. Compressing a JPG image can reduce its file size, which can make it easier to store and share.

Yes, PNG images can be compressed. Compression of PNG images can be done using various tools, such as PNGGauntlet, PNGCrush, and OptiPNG.

WebP is an image format developed by Google that provides lossless and lossy compression for images on the web. It is designed to reduce file size while maintaining high image quality, and is currently supported by most major web browsers.

No, WebP images do not work on iPhones. iPhones only support JPEG, PNG, GIF, and HEIF image formats.

Yes, you can upload GIF images to Facebook. You can upload GIFs directly from your computer, or you can use the GIF button in the status box to search for and post GIFs from GIPHY and other sources.

Yes, the name of your website URL can affect your SEO on Google. Google uses the URL of a website as one of the factors when determining its ranking in search results. Having a URL that is descriptive and relevant to the content of your website can help improve your SEO.

Generally, shorter URLs are better for SEO purposes. URLs should be kept as short as possible, while still being descriptive and easy to remember. Ideally, URLs should be no more than 60 characters in length.

A website URL (Uniform Resource Locator) is the address of a specific webpage or file on the internet. It is used to locate and access webpages and files on the internet.

Yes, you can transfer your website URL to another hosting provider. You will need to contact your current hosting provider and ask them to provide you with the necessary information to transfer your website URL to the new hosting provider.

HTTPS is important on a website because it provides a secure connection between the user and the website. HTTPS encrypts data sent between the user and the website, making it more difficult for malicious actors to intercept and steal sensitive information. Additionally, HTTPS helps to ensure that the website is authentic and not a malicious imposter.

No, Xneelo is a web hosting and domain registration company.

Yes, Xneelo can host your website. We offer a range of hosting solutions, including shared hosting, VPS hosting, and dedicated servers.

Yes, it is possible to increase space on your hosting if you run out with Xneelo. You can contact Xneelo's support team to discuss your options for increasing your hosting space.

Yes, you can remove unused files to free up space on your hosting server. It is important to make sure that you are not deleting any important files or data that may be needed for your website or applications. Additionally, you may want to consider upgrading your hosting plan to a larger size if you are consistently running out of space.

The stability of your WordPress website depends on a variety of factors, including the quality of the hosting provider, the version of WordPress you are using, the plugins and themes you have installed, and the amount of traffic your website receives. Generally speaking, a well-maintained WordPress website should remain stable for several years.

Drupal is an open source content management system (CMS) that provides a wide range of features and benefits. Drupal is highly customizable, allowing users to create and manage content, customize the look and feel of their website, and extend the functionality of their site with modules. Drupal also offers a wide range of security features, including user authentication, role-based access control, and secure file uploads. Additionally, Drupal is highly scalable, making it suitable for websites of any size.

A CMS (Content Management System) is a software application or set of related programs used to create and manage digital content. It is typically used for enterprise content management (ECM) and web content management (WCM).

There is no definitive answer to this question as the number of words needed to rank well on Google depends on a variety of factors, including the quality of the content, the relevance of the keywords used, and the competition for the keywords. Generally speaking, however, it is recommended that webpages contain at least 300 words of content in order to rank well on Google.

Yes, it is a good idea to add Google Analytics to your website. Google Analytics is a powerful tool that can help you track and analyze website traffic, user behavior, and other important metrics. It can also help you identify areas of improvement and optimize your website for better performance.

Google Analytics can help you improve your website by providing you with detailed insights into your website's performance. You can use this data to identify areas of improvement, such as which pages are performing well and which ones need more attention. Additionally, you can use Google Analytics to track user behavior on your website, such as which pages they visit, how long they stay on each page, and which links they click on. This data can help you optimize your website for better user experience and engagement.

There are a few ways to improve the amount of visits to your website. First, you should optimize your website for search engines by using keywords and phrases that are relevant to your content. You should also create content that is interesting and engaging to your target audience. Additionally, you should use social media to promote your website and engage with your followers. Finally, you should consider running paid advertising campaigns to reach a wider audience.

No, Google does not penalise websites for not having social links. However, having social links can help to improve your website's visibility and ranking in search engine results pages (SERPs).

Yes, backlinks are important for your website. Backlinks are links from other websites that point to your website. They are important for SEO (search engine optimization) because they help search engines understand the relevance and authority of your website. Backlinks also help to increase your website's visibility and traffic.

Yes, Google is the most popular search engine in the world. According to Statista, Google has a 92.18% market share of the global search engine market.

SERP stands for Search Engine Results Page. It is the page that appears after a user enters a query into a search engine such as Google. It contains a list of webpages that are relevant to the query, as well as other information such as images, videos, and news articles.

To improve your SERP on Google, you should focus on optimizing your website for search engine optimization (SEO). This includes creating high-quality content, optimizing your page titles and meta descriptions, using relevant keywords, and building backlinks from other websites. Additionally, you should ensure that your website is mobile-friendly and loads quickly. Finally, you should monitor your website's performance and make changes as needed to ensure that your website is meeting Google's standards.

Yes, it does matter how long your website takes to load. Website loading speed is an important factor in user experience and search engine rankings. If your website takes too long to load, users may become frustrated and leave your site, and search engines may rank your site lower in search results.

Generally speaking, yes. Google takes website loading speed into account when ranking websites in its search engine results pages (SERPs). Websites that load faster tend to rank higher than those that load slowly. Additionally, faster loading websites tend to have higher user engagement and conversion rates, which can also help improve their rankings.

It can take anywhere from a few days to a few weeks for Google to index a website after a sitemap has been submitted. The time it takes for Google to index a website depends on a variety of factors, such as the size of the website, the number of pages, and the quality of the content.

Yes, Google allows customers to make appointments to your business through its Google My Business platform. Customers can book appointments directly from your business profile on Google Search and Maps.

Yes, Google Maps will provide a route to your business if it is listed on the platform. You can search for your business on Google Maps and then click on the "Directions" button to get directions to your business.

Yes, Google uses machine learning in many of its products and services. Examples include Google Search, Google Maps, Google Photos, Google Translate, Google Assistant, and Google Ads.

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